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TO ENJOY THE WORLD CUP….

– Anticipate your movements and arrival at the competition site,
– use public transport or carpool,
– consider printing your tickets or loading them into your smartphone,
– come in good shoes and warmly dressed,
– check the schedules and conditions of access to the stadium.

Is it possible in a 4-day pass, to mix days of grandstands and days of course area?

This is only possible via the pack proposed by Grand-Bornand Réservation. Otherwise, a 4 day pass is either in the grandstand or in the piste area, it is not possible to mix.

Can I get out of the stadium and come back later?

Yes, on presentation of your ticket.

What are the best practices for accessing the stadium?

Anticipate your arrival to be serene, use the shuttles, plan time. On the stadium and the edge of the track it can be very cold, bring warm clothes and appropriate shoes.

Download The World Cup map and Stadium access policy >

Depending on the health constraints in force at the time of the event, the organizer will apply the necessary measures in compliance with governmental instructions.

What are the prohibitions in the stadium?

Are absolutely prohibited :

  • Alcoholic beverages and any glass object
  • Animals, with the exception of assistance animals (guide dogs, etc.)
  • Drones
  • Megaphones
  • No bikes, rollerblades, skateboards or scooters. No strollers (in any area)
  • Safety boots or any shoes with an outside metalic frame.
  • No items that could be used as a ranged weapon, a weapon or that could arm the public. In particular: weapons (guns, knives and any sharp objects), tools, glass items (bottles, jars, etc), helmets, rigid poles of big diameter, sticks, metalic boxes, vacuum flasks, plastic bottles larger than 1.5 L (the lid has to be removed).
  • Fireworks: sparklers, burning torches, candles, flares, firecrackers, smoke grenades, fire rocket, etc.
  • Banners, ensigns, badges, leaflets or any other materials that could be seen as having political, ideological, philosophical or commercial agendas. No racist or xenophobic material.

Are allowed :

  • Flexible flag poles of small diameter (such as fishing rod pole)
  • Mobile phones
  • Cameras
  • Small binoculars
  • Juice boxes under 25 cl per unit, plastic bottles under 150 cl per unit
  • Purses, small bags and backpacks
  • Umbrella

Download The World Cup map and Stadium access policy >

Can we drop off object in a left-luggage office?

No, we don’t have a left-luggage office.

Can I do biathlon?

Yes, the French Cross-Country Ski School Le Grand-Bornand offers you the opportunity to test biathlon in both winter and summer, with or without skis! In addition, initiations are planned during the World Cup.

Download the programme >

See more >

What can I see besides the competitions?

The competition takes place in the very heart of the resort so you can enjoy all the activities and entertainment that will take place during the World Cup.

See more >

Download the programme >

Is there a rate for groups?

Yes, there is a group rate.

See more >

If the ticket office is full, is there a waiting list?

No, when all tickets are sold, there is no waiting list.

Can we sit in the stands?

No, the stands are standing as in most stages of the Biathlon World Cup, allowing the public to gain height and get even closer to the shooting range.

What do I do if I have a last minute problem?

Tickets are neither exchangeable nor refundable. There is no official resale website.
We remind you that the online ticketing service for The World Cup is only on the official website and that any resale of tickets is prohibited.

How can I pay my consumption?

Payment only by credit card or cashless card on the refreshment and catering points of the World Cup.

See more >

How can I still find tickets?

The online ticketing for the World Cup is only on the official website and any resale is prohibited.

Tickets are neither exchangeable nor refundable. There is no official resale site or platform.

The last tickets are on sale here > or at the Tourist Office or at the physical Ticket Office set up during the event. No sales by phone.

NB: with the booking of an accommodation you can still access the sale of tickets (accommodation + tickets), more information here >

Can we eat on site?

You will find food in the shops and restaurants of Grand-Bornand as well as in the various snack bars on the stadium or nearby.

See more >

I would like to be a volunteer, how can I apply?

See you in 2024!

See more >

Do I have to keep my pass for 4 days during the World Cup?

Yes. Your pass will be asked at the entrance for the duration of the event.